Claims Document Intelligence
Reads the bills, estimates, and reports.
Not a chatbot, an insurance specialist. Extracts structured data from medical bills, repair estimates, and reports during a claim, so every field comes through clean the first time. The code is yours.
- Third-party feeds
- Documents & forms
- System records
- Decision log entries
- Structured records
- Scored recommendations
Why this work breaks at scale.
More BPO or more spreadsheets both scale with cost, and neither gives a reviewer the evidence they want.
What the Claims Document Intelligence does for your team.
Escalates cleanly
Knows the edge of its competence and hands off without losing a single line of context.
Reads what you already have
Ingests documents, records, and messages in the formats your insurance stack produces, no clean-room data prep required.
Explains every decision
Each output ships with its reasoning and the source it drew from, so a reviewer can confirm rather than re-derive.
Human-in-the-loop by design
Routine cases run end-to-end; anything above your confidence or value threshold is routed to a person with the full context attached.
Quote, bind, and pay, without the swivel-chair.
Intake
Captures the request and assembles everything needed to act on it.
Reason
Runs the deterministic checks first, then applies judgment where it helps.
Execute
Completes the task across the connected systems in one pass.
Report
Returns the result, the rationale, and the trail in one place.
- Third-party feeds
- Documents & forms
- System records
- Email & chat
- Decision log entries
- Structured records
- Scored recommendations
- Posted transactions
Deployed into the systems you already run.
No rip-and-replace. The Claims Document Intelligence connects to your existing insurance tooling and writes back to your system of record.
Deployed for Claims operations teams — far fewer data-entry errors.
The practical details.
It integrates with the insurance systems you already run, Guidewire, Duck Creek, Salesforce and more, with no rip-and-replace.
No. It removes the low-judgment, repetitive work and routes anything consequential to a person with the context attached, so your team spends time where judgment actually pays off.
Yes. You own 100% of the IP, code, and documentation. There is no platform lock-in and the full system transfers to your team.
A first version typically runs against your own data within weeks, the first agent can be live in as little as 48 hours, with full deployment in two to eight weeks.