Mash AI
Insurance Agent−80%

Loss Run Processing

Prior loss runs, normalised in minutes.

Not a chatbot, an insurance specialist. Parses historical loss-run reports from previous carriers and normalises them into clean trends and frequencies for underwriting. The code is yours.

Loss Run Processing−80%
In
  • Reference masters
  • Documents & forms
  • Historical data
agent
Out
  • Drafted communications
  • Audit-ready evidence
  • Exception flags
Underwriting support teams100% audit
0%
Headline result
0%
Cost to settle a claim
0 wks
Typical time to live
The problem

Why this work breaks at scale.

It burns senior time on low-judgment steps and leaves no clean trail of why each call was made.

With Loss Run Processing: normalisation time slashed.
Capabilities

What the Loss Run Processing does for your team.

01

Deterministic where it matters

Regulated or high-stakes steps follow fixed, testable workflows, generative help is reserved for drafting and ideation.

02

Reads what you already have

Ingests documents, records, and messages in the formats your insurance stack produces, no clean-room data prep required.

03

Writes a complete audit trail

Every step is timestamped and reversible, giving you 100% coverage for internal review and external audit.

04

Human-in-the-loop by design

Routine cases run end-to-end; anything above your confidence or value threshold is routed to a person with the full context attached.

How it works

Quote, bind, and pay, without the swivel-chair.

01

Ingest

Pulls in the relevant records and documents the moment they arrive.

02

Extract & validate

Structures the data and checks it against your rules and reference masters.

03

Decide or draft

Resolves the routine case or prepares a recommendation for review.

04

Post & log

Commits the outcome to your system of record with a full audit trail.

Inputs
  • Reference masters
  • Documents & forms
  • Historical data
  • Email & chat
Outputs
  • Drafted communications
  • Audit-ready evidence
  • Exception flags
  • Posted transactions
Fits your stack

Deployed into the systems you already run.

No rip-and-replace. The Loss Run Processing connects to your existing insurance tooling and writes back to your system of record.

GuidewireDuck CreekSalesforceSAPVector DBDocument AI
In production

Deployed for Underwriting support teamsnormalisation time slashed.

See a case study
Questions

The practical details.

It integrates with the insurance systems you already run, Guidewire, Duck Creek, Salesforce and more, with no rip-and-replace.

No. It removes the low-judgment, repetitive work and routes anything consequential to a person with the context attached, so your team spends time where judgment actually pays off.

Yes. You own 100% of the IP, code, and documentation. There is no platform lock-in and the full system transfers to your team.

A first version typically runs against your own data within weeks, the first agent can be live in as little as 48 hours, with full deployment in two to eight weeks.