Mash AI
Banking & Financial Services Agent

Loan Agent

Tracks where the money actually goes.

Automates end-use declarations and purpose-of-loan monitoring, and adds underwriting muscle on the complex cases that used to bottleneck. Your team moves from doing the work to reviewing the exceptions.

Loan Agent
In
  • Live event streams
  • Historical data
  • Policy & rules
agent
Out
  • Decision log entries
  • Structured records
  • Scored recommendations
Lenders & microfinance providers100% audit
0×
Headline result
24/7
Always-on customer line
0 wks
Typical time to live
The problem

Why this work breaks at scale.

More BPO or more spreadsheets both scale with cost, and neither gives a reviewer the evidence they want.

With Loan Agent: several times the complex-loan capacity.
Capabilities

What the Loan Agent does for your team.

01

Improves with feedback

Reviewer corrections feed back into evaluation, tightening accuracy on your data over each cycle.

02

Writes a complete audit trail

Every step is timestamped and reversible, giving you 100% coverage for internal review and external audit.

03

Scores and prioritises

Ranks work by risk, value, and urgency so the queue reflects what actually needs attention first.

04

Deterministic where it matters

Regulated or high-stakes steps follow fixed, testable workflows, generative help is reserved for drafting and ideation.

How it works

From first account to collections, one customer view.

01

Listen

Watches the queue, inbox, or event stream for new work to pick up.

02

Analyse

Cross-references each item against policy, history, and live context.

03

Recommend

Surfaces a scored recommendation with the evidence behind it.

04

Hand off

Acts autonomously below threshold; routes to a person above it.

Inputs
  • Live event streams
  • Historical data
  • Policy & rules
  • Reference masters
Outputs
  • Decision log entries
  • Structured records
  • Scored recommendations
  • Posted transactions
Fits your stack

Deployed into the systems you already run.

No rip-and-replace. The Loan Agent connects to your existing banking & financial services tooling and writes back to your system of record.

FinacleTemenos T24FLEXCUBEMurexSalesforce FSCBloombergVector DBClient Graph
In production

Deployed for Lenders & microfinance providersseveral times the complex-loan capacity.

See a case study
Questions

The practical details.

It integrates with the banking & financial services systems you already run, Finacle, Temenos T24, FLEXCUBE and more, with no rip-and-replace.

No. It removes the low-judgment, repetitive work and routes anything consequential to a person with the context attached, so your team spends time where judgment actually pays off.

Yes. You own 100% of the IP, code, and documentation. There is no platform lock-in and the full system transfers to your team.

A first version typically runs against your own data within weeks, the first agent can be live in as little as 48 hours, with full deployment in two to eight weeks.