Mash AI
Banking & Financial Services Agent5d→1d

Onboarding Agent

Same-day accounts, across every product.

Not a chatbot, a banking & financial services specialist. Extracts and validates the documents, fills the forms, and opens accounts across product lines from a single intake, mutual funds, PMS, and more. The code is yours.

Onboarding Agent5d→1d
In
  • Reference masters
  • Documents & forms
  • Historical data
agent
Out
  • Scored recommendations
  • Audit-ready evidence
  • Decision log entries
Wealth & retail onboarding teams100% audit
5d→1d
Headline result
5d → 1d
Time to open an account
0 wks
Typical time to live
The problem

Why this work breaks at scale.

Done by hand, it's slow, error-prone at volume, and gets pricier with every head you add. The bottleneck is the swivel-chair between systems, not effort.

With Onboarding Agent: account opening down to same-day.
Capabilities

What the Onboarding Agent does for your team.

01

Deterministic where it matters

Regulated or high-stakes steps follow fixed, testable workflows, generative help is reserved for drafting and ideation.

02

Reads what you already have

Ingests documents, records, and messages in the formats your banking & financial services stack produces, no clean-room data prep required.

03

Writes a complete audit trail

Every step is timestamped and reversible, giving you 100% coverage for internal review and external audit.

04

Human-in-the-loop by design

Routine cases run end-to-end; anything above your confidence or value threshold is routed to a person with the full context attached.

How it works

From first account to collections, one customer view.

01

Ingest

Pulls in the relevant records and documents the moment they arrive.

02

Extract & validate

Structures the data and checks it against your rules and reference masters.

03

Decide or draft

Resolves the routine case or prepares a recommendation for review.

04

Post & log

Commits the outcome to your system of record with a full audit trail.

Inputs
  • Reference masters
  • Documents & forms
  • Historical data
  • Email & chat
Outputs
  • Scored recommendations
  • Audit-ready evidence
  • Decision log entries
  • Posted transactions
Fits your stack

Deployed into the systems you already run.

No rip-and-replace. The Onboarding Agent connects to your existing banking & financial services tooling and writes back to your system of record.

FinacleTemenos T24FLEXCUBEMurexSalesforce FSCBloombergVector DBClient Graph
In production

Deployed for Wealth & retail onboarding teamsaccount opening down to same-day.

See a case study
Questions

The practical details.

Every action is logged, reversible, and traceable to source, giving you 100% audit coverage. The platform is SOC 2 compliant and deployable in your private cloud or on-prem.

A first version typically runs against your own data within weeks, the first agent can be live in as little as 48 hours, with full deployment in two to eight weeks.

Yes. You own 100% of the IP, code, and documentation. There is no platform lock-in and the full system transfers to your team.

No. It removes the low-judgment, repetitive work and routes anything consequential to a person with the context attached, so your team spends time where judgment actually pays off.