MASH · AI agents for small & medium businesses
Respond to enquiries, qualify leads, request appointments and follow up with AI agents configured for the way your business works. MASH handles setup, integration and ongoing improvement.
Configured for your business. Connected to your tools. Managed by MASH.
Make the next enquiry easier to handle
Missed calls. Delayed replies. The same questions each day. Follow-ups without an owner. Customer details scattered across tools. Start with the part of your process that needs attention.
Two channels. One considered approach.
01 / Voice
An AI receptionist for routine enquiries: answer approved FAQs, ask qualification questions and collect appointment or callback requests. Transfer to your team where the chosen provider supports it.
Inbound and consent-based outbound workflows depend on telephony availability and an agreed deployment.
Contact for pricingExplore Voice Agent →Request a Voice Demo →02 / WhatsApp
Answer from approved business knowledge, capture requirements, share useful documents and pass the conversation to a person when needed.
Uses an official WhatsApp Business Platform integration. Status lookups and reminders depend on connected systems and messaging permissions.
Contact for pricingExplore WhatsApp Agent →Request a WhatsApp Demo →Scope and pricing depend on workflows, integrations, channels and usage. Availability is confirmed during discovery.
Example workflow
Channels are linked only with verified identifiers and appropriate consent, never just a matching name. This example describes a configurable workflow, not an active integration or completed booking.
Business workflows
These are configurable starting points, not pre-deployed solutions. Expand a category to see the trigger, questions, action, human handoff and required systems.
Implementation + managed service
Integration options · assessed before implementation
Voice provider, number and routing setup; official WhatsApp Business Platform access and an eligible business number. Provider support and account approval must be checked.
Map lead fields, ownership and permissions before connecting a CRM, spreadsheet or team inbox. Missing access or failed updates route to a person.
Appointment booking automation requires a real scheduling system to confirm availability and creation. Order status requires an authorized, current source.
No live voice or WhatsApp AI demo is connected on this website. Request a demo discussion to assess a suitable setup. Our WhatsApp contact link opens a conversation with MASH; it is not an AI integration.
Supporting services
Agent implementation can sit alongside product development, operational automation and growth execution.
New MVPs, SaaS applications and modernization for existing products.
Explore Product Studio →Connect lead routing, internal processes and approvals.
Explore CRM workflows →Positioning, marketing and execution for your next stage.
Explore growth services →Our Core Solutions
Start with a product, an operational bottleneck or a growth priority. Connect the workstreams that fit your business, with scope, responsibilities and acceptance criteria agreed together.
Build
Scope web or mobile MVPs, internal tools, AI features, dashboards and integrations. Discovery defines the problem; a prototype tests the approach; production implementation adds agreed testing, access controls and operational handoff.
How delivery is scoped →Modernize
Extend existing software with suitable AI features, agents and custom applications. Review architecture, data permissions and operational constraints before choosing an approach.
Explore modernization →Automate
Connect tools, documents and handoffs while keeping approvals and sensitive decisions with your team.
Explore AI automation consulting →Grow
Align positioning, marketing, CRM and sales workflows around the customers you want to serve.
Explore founder GTM and growth →Implement
Assess feasibility, prioritize requirements and plan practical implementation across products, integrations and business systems.
Explore product strategy and implementation →Who We Help
Founders need a focused path from idea to launch. Established businesses need improvements that fit existing people, software and operations. Discovery starts with your situation.
Build and launch your AI MVP. Define the problem, test feasibility and prioritize a useful first release.
Explore AI MVP Development →Modernize existing products with AI. Assess your software, data and workflow before planning an integration.
Explore AI Modernization →MASH AI Product Studio · Strategy. Build. Launch. Scale.
Choose a new product journey or a scoped integration into existing software. Define users, feasibility, testing and handover before committing to delivery.
Explore AI Product Studio →For startup founders and entrepreneurs.
Contact for Pricing
Discuss Your ProductFor existing businesses and product teams.
Contact for Pricing
Discuss Your RequirementsGrow & Automate
Connect GTM, marketing, CRM and workflow automation around your business priorities. Start with one need or connect workstreams with agreed owners and review points.
Define your target customer, positioning, value proposition, offers and messaging. Turn these decisions into a launch plan and first measurable GTM priorities.
Explore founder GTM execution →Plan and execute founder-led content, website and landing-page improvements, SEO/AEO/GEO foundations, social content, campaign assets and lead capture. Human review and approval stay in the workflow.
Explore search foundations →Connect inbound lead capture, CRM structure, qualification, routing, follow-up reminders, sales materials and pipeline reporting. No guaranteed lead volume or automated cold-outreach promise.
Explore the enquiry workflow →Identify repetitive work across existing tools: enquiry handling, internal reporting, document workflows and approvals. Automate appropriate steps, with human review for sensitive or consequential decisions.
Explore workflow examples →Agree on priorities, execute the agreed work, review progress with the founder and adjust the plan. Scope, responsibilities and review cadence are agreed for the engagement—not assumed team sizes or service levels.
Discuss a partnership →Growth & GTM
Define the target customer and offer before choosing channels. Review agreed indicators alongside customer feedback and delivery progress; adjust the plan when the evidence changes.
AI Search & Digital Presence
Useful, structured content helps people and search systems understand who you serve and what you do. We work on SEO, AEO and GEO foundations without promising rankings or AI citations.
Back to the marketing engine →Research customer intent, improve technical access and develop useful pages around your product and offer.
Clear service information, FAQs and accurate structured data help explain your business.
Review brand descriptions and content for clarity across discovery channels. AI-generated drafts need human approval.
Founder-led marketing
Turn approved product knowledge and founder perspectives into content, landing pages and sales materials. Agree an editorial process so your voice and claims remain accurate.
Campaign learning
Where appropriate, connect campaign assets, landing pages and analytics to learn about audience response. Campaign scope and budget are agreed before execution.
Advertising/media spend is billed separately.Sales and CRM execution
Connect lead capture to a responsible person, useful context and a follow-up process. Keep qualification decisions, customer commitments and exceptions with your team.
From priorities to execution
Understand the business, define the plan, build the workflows and assets, then review what is working with your team.
AI supports execution. Your team keeps ownership of business decisions, customer commitments and approvals. Growth, sales, funding and product-market fit are not guaranteed.
The execution challenge
A landing page, CRM and product roadmap should support the same business priorities—not become separate projects competing for your attention.
Business use cases
These are illustrative use cases, not MASH client results. Each engagement is scoped around the actual product, team and constraints.
Connect positioning, a landing page, launch content, analytics and an enquiry workflow before taking the offer to market.
The founder approves the product claims and launch priorities; MASH executes the agreed assets and workflows.
Connect useful content, lead capture, CRM follow-up and pipeline reviews so the team can see where interest goes next.
Measure the process and review customer feedback rather than promise a fixed number of leads.
Build an approved knowledge assistant and support workflow for routine questions, with a clear human handoff for uncertainty or sensitive requests.
Test answers against reviewed source material before considering production use.
Define an MVP improvement plan, assess useful AI integrations and create a delivery roadmap tied to the next customer problem.
Separate discovery, prototype testing and production implementation so the next commitment is clear.
Growth partnerships
Choose an ongoing partnership or begin with a focused diagnostic.
Best for founders seeking a structured GTM foundation and focused execution.
Starting at $899 / monthSuggested minimum engagement: 2 months.
Discuss Your Growth PlanBest for growing businesses that need ongoing GTM leadership and execution.
Starting at $1,799 / monthSuggested minimum engagement: 3 months.
Explore Growth PartnershipBest for businesses seeking embedded strategic leadership and execution oversight.
Starting at $3,599 / monthEngagement duration and scope are defined in a proposal.
Discuss a Strategic PartnershipA structured assessment designed to identify growth bottlenecks, automation opportunities and practical next steps.
Starting at $299 — One-TimeThe final price depends on the agreed assessment scope.
Request a DiagnosticAll prices are in USD. Final scope, third-party costs, and applicable taxes are confirmed during consultation. Prices shown are starting estimates. Final pricing depends on engagement scope, delivery resources and implementation complexity. Advertising budgets, third-party software, API usage and custom development are quoted separately unless explicitly included in a proposal.
Global engagements are available with customized proposals. AI Product Studio engagements: Contact for Pricing.
Why MASH Solutions
An AI product development, growth and automation partner for founders and existing businesses.
Business context
Product knowledge
Decisions & approval
Planning · AI-enabled execution · Workflows · Assets · Implementation · Ongoing management · Progress reviews
Chennai roots, remote collaboration
MASH is based in Chennai, India, and serves clients across India and international markets. Remote engagements begin with discovery and an agreed scope—not assumptions about delivery hours or team size.
We agree deliverables, owners, review checkpoints and support needs with you. Shared working documents and planned conversations keep decisions visible.
Explore global deliveryPractical resources
Use these guides to frame scope, decisions and trade-offs before committing to implementation.
Latest insights
AI decision frameworks
A practical decision worksheet for founders and operations leaders choosing how much autonomy a business process actually needs.
Read the guideBuyer guides
Use a clear, reusable RFP and weighted scorecard to compare AI automation proposals on real workflow fit, reliability, security, handover and total cost
Read the guideFounder frameworks
Diagnose where relevant enquiries are lost between first interest and a qualified sales conversation.
Read the guideFAQs
MASH is an implementation and managed service partner. We scope your workflow, prepare knowledge, configure suitable integrations and test the agreed deployment. This website collects enquiries and shows a scripted preview; it does not run live calls or messages.
Only when a connected scheduling system confirms availability and creates the booking. Otherwise the agent collects an appointment request for staff to confirm.
We define escalation rules for uncertainty, sensitive requests, unavailable systems and customers who ask for a person. Live transfers depend on provider support; an agreed staff handoff is part of the workflow design.
We verify your required languages, phone regions, channels and tools against the selected providers before agreeing scope. No universal language or country coverage is assumed.
Contact for pricing. Scope depends on workflows, integrations, channels, usage and ongoing management. Existing growth packages retain their separate USD prices.
Yes. AI Product Studio, custom development, CRM automation and GTM remain available as supporting services.
Request a demo discussion
Tell us which enquiries your team handles, where follow-up gets difficult and what a useful handoff would look like.
We’ll review your workflow and the setup it needs. This is a demo enquiry, not a confirmed appointment or an automated callback.